MESSAGE
| DATE | 2005-05-23 |
| FROM | From: "Inker, Evan"
|
| SUBJECT | Subject: [NYLXS - HANGOUT] Token Booths Shut Down At Eight Stations In Manhattan, Brooklyn
|
From owner-hangout-at-mrbrklyn.com Mon May 23 17:29:07 2005
Received: from www2.mrbrklyn.com (localhost [127.0.0.1])
by www2.mrbrklyn.com (8.13.1/8.13.1/SuSE Linux 0.7) with ESMTP id j4NLT5FO025331
for ; Mon, 23 May 2005 17:29:07 -0400
Received: (from majordomo-at-localhost)
by www2.mrbrklyn.com (8.13.1/8.13.1/Submit) id j4NLT5XK025330
for hangout-outgoings; Mon, 23 May 2005 17:29:05 -0400
X-Authentication-Warning: www2.mrbrklyn.com: majordomo set sender to owner-hangout-at-nylxs.com using -f
Received: from mail58.messagelabs.com (mail58.messagelabs.com [193.109.255.35])
by www2.mrbrklyn.com (8.13.1/8.13.1/SuSE Linux 0.7) with SMTP id j4NLT0RD025327
for ; Mon, 23 May 2005 17:29:05 -0400
X-VirusChecked: Checked
X-Env-Sender: EInker-at-gam.com
X-Msg-Ref: server-9.tower-58.messagelabs.com!1116883682!75141286!1
X-StarScan-Version: 5.4.15; banners=-,-,-
X-Originating-IP: [193.202.231.225]
Received: (qmail 18573 invoked from network); 23 May 2005 21:28:02 -0000
Received: from unknown (HELO w2gw-ldn02.gam.com) (193.202.231.225)
by server-9.tower-58.messagelabs.com with SMTP; 23 May 2005 21:28:02 -0000
Received: from ntas-ldn15.gam.com (unverified) by w2gw-ldn02.gam.com
(Content Technologies SMTPRS 4.3.12) with ESMTP id
for ; Mon,
23 May 2005 22:28:02 +0100
Received: by ntas-ldn15.gam.com with Internet Mail Service (5.5.2653.19) id
; Mon, 23 May 2005 22:28:02 +0100
Message-ID: <386AEEE1B7BAC34CB4DDF394C2349278D6EF29-at-w2cs-nyk02.gam.com>
From: "Inker, Evan"
To: hangout-at-mrbrklyn.com
Subject: [NYLXS - HANGOUT] Token Booths Shut Down At Eight Stations In Manhattan, Brooklyn
Date: Mon, 23 May 2005 22:24:49 +0100
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2653.19)
Content-Type: text/plain
Sender: owner-hangout-at-mrbrklyn.com
Precedence: bulk
X-Keywords:
X-UID: 2850
Status: RO
Content-Length: 3998
Lines: 78
Somebody please explain how this benefits the average NYer? There isn't a $$
savings as the former Token Clerks will walk the platforms (and pull down
their usual salary) and who believes that the former token clerks are going
to "perform maintenance on turnstiles, or fixing problems with MetroCard
vending machines" or are even skilled enough to do this.
This is just another example of the MTA getting ready to raise the fare once
again......
Token Booths Shut Down At Eight Stations In Manhattan, Brooklyn
http://ny1.com/ny1/content/index.jsp?stid=1&aid=51058
May 23, 2005
Straphangers at several subway stations in Manhattan and Brooklyn are seeing
something a little different Monday, as token booth clerks have been
permanently moved from inside their booths at eight stations as part of a
plan by New York City Transit to improve customer service.
The token booth clerks are now called "station customer assistance agents,"
and they'll be walking around the station looking for any riders who need
help. You'll be able to recognize them by their burgundy vests.
In all, NYC Transit plans to get rid of 164 token booths. They'll be
replaced with information kiosks where agents can check on faulty MetroCards
and get to a telephone in case of an emergency.
The new red booths debuted Sunday at Jay Street/Borough Hall, Union Square,
23rd Street and Lexington, Herald Square, Penn Station, Rockefeller Center,
Chambers Street (J,M,Z) and Delancey Street. The rest will be rolled out
over the next year.
The new booths are in entrances that are currently open part-time. All
stations will retain at least one entrance staffed by a clerk 24 hours a
day.
The change is drawing mixed reviews from New Yorkers.
"If something happens, who am I going to ask?" said one straphanger. "But if
they didn't lose their jobs, then I'm OK. No one wants to lose their job."
"I was a little startled. It's the city and people aren't always helpful,"
said another commuter. "But it was great this morning. This guy came over
and helped me, no problems. I'm on my way to work now."
Critics of the plan say it could make agents an easier target for angry
riders or criminals, while making them more difficult for riders to find.
However, transit officials point out that since the clerks will no longer be
able to sell MetroCards and will have no access to cash, they won't be a
target for criminals. NYC Transit also says the agents can better serve
customers and observe problems in the station from outside the booths.
The change will not save any money, as initially envisioned, NYC Transit
says. The agency says clerks can simply provide better customer service
outside the booths, where they can also do other work, like performing
maintenance on turnstiles, or fixing problems with MetroCard vending
machines.
****************************************************************************
This message contains confidential information and is intended only
for the individual or entity named. If you are not the named addressee
you should not disseminate, distribute or copy this e-mail.
Please notify the sender immediately by e-mail if you have received
this e-mail by mistake and delete this e-mail from your system.
E-mail transmission cannot be guaranteed to be secure or error-free
as information could be intercepted, corrupted, lost, destroyed, arrive
late or incomplete, or contain viruses. The sender therefore does not
accept liability for any errors or omissions in the contents of this
message which arise as a result of e-mail transmission.
If verification is required please request a hard-copy version.
This message is provided for informational purposes and should not
be construed as an invitation or offer to buy or sell any securities or
related financial instruments.
GAM operates in many jurisdictions and is
regulated or licensed in those jurisdictions as required.
****************************************************************************
|
|
