MESSAGE
DATE | 2014-04-16 |
FROM | Ruben Safir
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SUBJECT | Subject: [NYLXS - HANGOUT] the best of 21st century customer service
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From owner-hangout-outgoing-at-mrbrklyn.com Wed Apr 16 22:07:12 2014 Return-Path: X-Original-To: archive-at-mrbrklyn.com Delivered-To: archive-at-mrbrklyn.com Received: by mrbrklyn.com (Postfix) id D70BF161131; Wed, 16 Apr 2014 22:07:11 -0400 (EDT) Delivered-To: hangout-outgoing-at-mrbrklyn.com Received: by mrbrklyn.com (Postfix, from userid 28) id C4D92161135; Wed, 16 Apr 2014 22:07:11 -0400 (EDT) Delivered-To: hangout-at-nylxs.com Received: from mailbackend.panix.com (mailbackend.panix.com [166.84.1.89]) by mrbrklyn.com (Postfix) with ESMTP id 40754161131 for ; Wed, 16 Apr 2014 22:07:11 -0400 (EDT) Received: from [10.0.0.57] (unknown [96.57.23.82]) by mailbackend.panix.com (Postfix) with ESMTP id 7E5892E0F5 for ; Wed, 16 Apr 2014 22:07:09 -0400 (EDT) Message-ID: <534F3798.2080908-at-panix.com> Date: Wed, 16 Apr 2014 22:08:24 -0400 From: Ruben Safir User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Thunderbird/24.1.0 MIME-Version: 1.0 To: Hangout Subject: [NYLXS - HANGOUT] the best of 21st century customer service Content-Type: text/plain; charset=windows-1252 Content-Transfer-Encoding: 8bit Sender: owner-hangout-at-mrbrklyn.com Precedence: bulk Reply-To: hangout-at-mrbrklyn.com
http://www.buzzfeed.com/ryanhatesthis/us-airways-just-tweeted-out-one-of-the-most-graphic-things-y
this needs to be seen to be understood and is really sad in many ways. There is at least 3 ways this is so sad
US Airways Just Tweeted Out One Of The Most Graphic Things You?ve Ever Seen A Brand Tweet
*YIKES.* This is very NSFW and US Airways is looking into what happened exactly. posted on April 14, 2014 at 3:27pm EDT
Ryan Broderick BuzzFeed Staff Follow
It all started during this pretty routine conversation with a customer:
Elle -at-*ElleRafter*
-at-USAirways Unhappy that 1787 sat for an hour on tarmac in CLT because overweight, resulting in over hour late arrival in PDX...
1:11 AM - 14 Apr 14
* *Reply* * *Retweet* * *Favorite*
US Airways -at-*USAirways*
-at-ellerafter We truly dislike delays too and are very sorry your flight was affected.
1:18 AM - 14 Apr 14
* *Reply* * *Retweet* * *Favorite*
Elle -at-*ElleRafter*
-at-USAirways yeah, you seem so very sorry. So sorry, in fact, that you couldn't be bothered to address my other tweets.
2:10 PM - 14 Apr 14
* *Reply* * *Retweet* * *Favorite*
And then on Monday, US Airways tweeted this?
And then on Monday, US Airways tweeted this...
Click here if you really want to see what the picture was. We don?t recommend it.
WARNING
THIS IMAGE IS GRAPHIC
Click to reveal
Click here if you really want to see what the picture was. We don't recommend it.
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