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DATE 2014-04-01

HANGOUT

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Key: Value:

Key: Value:

MESSAGE
DATE 2014-04-16
FROM Ruben Safir
SUBJECT Subject: [NYLXS - HANGOUT] the best of 21st century customer service
From owner-hangout-outgoing-at-mrbrklyn.com Wed Apr 16 22:07:12 2014
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Date: Wed, 16 Apr 2014 22:08:24 -0400
From: Ruben Safir
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Subject: [NYLXS - HANGOUT] the best of 21st century customer service
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http://www.buzzfeed.com/ryanhatesthis/us-airways-just-tweeted-out-one-of-the-most-graphic-things-y

this needs to be seen to be understood and is really sad in many ways.
There is at least 3 ways this is so sad


US Airways Just Tweeted Out One Of The Most Graphic Things You?ve Ever
Seen A Brand Tweet

*YIKES.* This is very NSFW and US Airways is looking into what happened
exactly. posted on April 14, 2014 at 3:27pm EDT


Ryan Broderick BuzzFeed Staff
Follow







It all started during this pretty routine conversation with a customer:

Elle -at-*ElleRafter*

-at-USAirways Unhappy that 1787 sat for
an hour on tarmac in CLT because overweight, resulting in over hour
late arrival in PDX...

1:11 AM - 14 Apr 14


* *Reply*

* *Retweet*

* *Favorite*


US Airways -at-*USAirways*

-at-ellerafter We truly dislike delays
too and are very sorry your flight was affected.

1:18 AM - 14 Apr 14


* *Reply*

* *Retweet*

* *Favorite*


Elle -at-*ElleRafter*

-at-USAirways yeah, you seem so very
sorry. So sorry, in fact, that you couldn't be bothered to address
my other tweets.

2:10 PM - 14 Apr 14


* *Reply*

* *Retweet*

* *Favorite*



And then on Monday, US Airways tweeted this?

And then on Monday, US Airways tweeted this...


Click here if you really want to see what the picture was. We don?t
recommend it.

WARNING

THIS IMAGE IS GRAPHIC

Click to reveal

Click here if you really want to see what the picture was. We don't
recommend it.


  1. 2014-04-01 Ruben <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] wonders of okcupid
  2. 2014-04-03 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Urgent
  3. 2014-04-05 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Urgent
  4. 2014-04-05 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Urgent
  5. 2014-04-05 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] [ruben-at-mrbrklyn.com: [caroleheadsup-at-caroleking.com:
  6. 2014-04-05 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] [ruben-at-mrbrklyn.com: [caroleheadsup-at-caroleking.com:
  7. 2014-04-05 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] [ruben-at-mrbrklyn.com: [caroleheadsup-at-caroleking.com:
  8. 2014-04-05 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] [ruben-at-mrbrklyn.com: [caroleheadsup-at-caroleking.com:
  9. 2014-04-06 Elfen Magix <elfen_magix-at-yahoo.com> Re: [NYLXS - HANGOUT] Urgent
  10. 2014-04-08 Kevin Mark <kevin.mark-at-verizon.net> Re: [NYLXS - HANGOUT] Urgent
  11. 2014-04-08 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] Urgent
  12. 2014-04-08 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Taliban
  13. 2014-04-08 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Urgent
  14. 2014-04-08 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Urgent
  15. 2014-04-08 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] Urgent
  16. 2014-04-08 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] openssl security hole
  17. 2014-04-09 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Urgent
  18. 2014-04-09 eminker-at-gmail.com Re: [NYLXS - HANGOUT] Urgent
  19. 2014-04-09 eminker-at-gmail.com Re: [NYLXS - HANGOUT] Urgent
  20. 2014-04-09 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Fwd: [Israel.pm] Seeking an IT manager
  21. 2014-04-09 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] openssl patches
  22. 2014-04-09 From: "Michael L. Richardson" <mlr52-at-michaellrichardson.com> Subject: [NYLXS - HANGOUT] From Michael
  23. 2014-04-09 From: "Michael L. Richardson" <mlr52-at-michaellrichardson.com> Subject: [NYLXS - HANGOUT] From Michael
  24. 2014-04-09 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] openssl patches
  25. 2014-04-09 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] From Michael
  26. 2014-04-10 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] cctv dvr routing
  27. 2014-04-10 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] cctv dvr routing
  28. 2014-04-11 Contrarian <adrba-at-nyct.net> Subject: [NYLXS - HANGOUT] replacement for Mozilla?
  29. 2014-04-11 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] replacement for Mozilla?
  30. 2014-04-13 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] gnu/cash
  31. 2014-04-16 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] MIT Classes
  32. 2014-04-16 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] the best of 21st century customer service
  33. 2014-04-17 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Shani is Engaged
  34. 2014-04-17 From: "Paul Robert Marino" <prmarino1-at-gmail.com> Re: [NYLXS - HANGOUT] Shani is Engaged
  35. 2014-04-17 From: "Paul Robert Marino" <prmarino1-at-gmail.com> Re: [NYLXS - HANGOUT] Shani is Engaged
  36. 2014-04-17 eminker-at-gmail.com Re: [NYLXS - HANGOUT] Shani is Engaged
  37. 2014-04-17 eminker-at-gmail.com Re: [NYLXS - HANGOUT] Shani is Engaged
  38. 2014-04-18 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Shani is Engaged
  39. 2014-04-18 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Shani is Engaged
  40. 2014-04-18 eminker-at-gmail.com Re: [NYLXS - HANGOUT] Shani is Engaged
  41. 2014-04-18 eminker-at-gmail.com Re: [NYLXS - HANGOUT] Shani is Engaged
  42. 2014-04-18 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Shani is Engaged
  43. 2014-04-18 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Shani is Engaged
  44. 2014-04-18 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] Shani is Engaged
  45. 2014-04-21 Elfen Magix <elfen_magix-at-yahoo.com> Subject: [NYLXS - HANGOUT] Medical Update 042114
  46. 2014-04-23 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] just for fun
  47. 2014-04-25 Ruben <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Net Nuetrality
  48. 2014-04-25 Robert Menes <viewtiful.icchan-at-gmail.com> Re: [NYLXS - HANGOUT] Net Nuetrality
  49. 2014-04-25 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Si Ling Schekels
  50. 2014-04-27 From: "Paul Robert Marino" <prmarino1-at-gmail.com> Re: [NYLXS - HANGOUT] Net Nuetrality
  51. 2014-04-28 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Net Nuetrality
  52. 2014-04-28 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Net Nuetrality
  53. 2014-04-28 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] [groups-noreply-at-linkedin.com: How Do I Get Into Pharmacy IT or
  54. 2014-04-28 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] NYLXS publishing possibility
  55. 2014-04-29 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Net Neutrality
  56. 2014-04-29 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] government for sale
  57. 2014-04-29 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Duck Duck Go Plugins
  58. 2014-04-29 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Open Sourced Healthcare
  59. 2014-04-29 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] The Slashdot Generation ... coming to an end
  60. 2014-04-30 Ruben Safir <mrbrklyn-at-panix.com> Subject: [NYLXS - HANGOUT] Fwd: Net neutrality emergency

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