MESSAGE
| DATE | 2025-08-13 |
| FROM | Ruben Safir
|
| SUBJECT | Re: [Hangout - NYLXS] [EXTERNAL] Re: MTA RE: Case 06663370 - Refund
|
On Wed, Aug 13, 2025 at 03:55:56PM +0000, Revels, Sasha wrote:
> Good afternoon Mr. Safir,
>
> You’ve expressed concerns in the past about MTA’s safety and reliability.
> The very maintenance work you’re now objecting to is exactly what ensures the system remains safe and operational.
> Without it, the issues you’ve raised before could only worsen.
>
that is not true. They have installed unreliable materials and removed
switches to undependable technology. They are using OFF THE SHELF Wifi
for signally and even the City Council noted that they fail to
understand why billions are being spent on technology that will be
outmoded in less time then the rebuild will take place.
Your defense of the MTA is more than regretable, it is a disservice to
the constituency.
These people have an endless supply of money and answer to NO ONE.
What makes the MTA unreliable is the HUGE numbers of homeless and
mentally unstable people that occupy the system, pull breaks, fall on
tracks, push people on the tracks, and the total disregard for service
while falling in love with toys they can buy.
> Overnight and weekend service changes, such as the ones you mentioned below,
> are planned specifically to minimize impact during peak travel times.
The only thing they will do is serve the MTA's ego. The ridership will
continue to be bullwhipped to accepting filthy, unsafe conditions with
ever increasing costs. This shutdown of the entire midtown business
district on those weekends will give the ridershipp NOTHING but a huge
capital budget deficit they do not deserve, and service desruptions they
do not need.
> While they may be inconvenient, they are not considered service failures.
> As you have been informed, the MTA offers Curtesy Passes in place of refunds.
> If you would like to share feedback about how the MTA schedules its safety work, their Customer Service team can be reached by via 511 or online.
>
> Regrettably, our office will not able to assist with personal trip-planning.
> The MTA’s Trip Planner tool and service alerts can help you map the best route during planned maintenance.
> I hope the information above is useful to you.
>
> Respectfully,
>
> [https://voceslatinas.org/wp-content/uploads/2018/06/logo-nyccouncil-1.jpg]
> Sasha Revels (she/her)
> Constituent Liaison
> Office of Councilwoman Inna Vernikov
> NYC Council District 48
>
> District Office
> 1711 Gravesend Neck Road, 1st floor
> Brooklyn, New York 11229
> o: (718) 368-9176 ext. 104
> e: srevels-at-council.nyc.gov
>
> [https://cdn-icons-png.flaticon.com/128/207/207078.png] [https://cdn-icons-png.flaticon.com/128/207/207082.png] [https://cdn-icons-png.flaticon.com/128/207/207092.png] [https://cdn-icons-png.flaticon.com/128/212/212452.png]
>
>
>
> -----Original Message-----
> From: Ruben Safir
> Sent: Wednesday, 13 August, 2025 10:32
> To: Ruben Safir
> Cc: MTA Customer Service ; Simcha Felder ; senator-at-Gillibrand.senate.gov; weinsteinh-at-nyassembly.gov; Revels, Sasha
> Subject: [EXTERNAL] Re: MTA RE: Case 06663370 - Refund due to train not showing up
>
>
>
> CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Report suspected phishing emails with the Phish Alert Button or forward them to phish-at-oti.nyc.gov as an attachment.
>
>
>
>
>
> There is no reason why the MTa should not refud my fares when their trains don't show up. It is a basic breach of contract. The MTA has too much money now and it refuses to respond to passangers NEEDS. They are shutting down the entire Eastside IRT for optional work that is unneeded and it kills my ability to get to work and to service my patients.
>
>
>
>
>
> eleases
>
> MTA Announces Service Changes on 4-5-6 Lines for Two Weekends in
>
> August
>
>
>
> MTA Announces Service Changes on 4-5-6 Lines for Two Weekends in
>
> August
>
> MTA
>
> Updated Aug 5, 2025 4:45 p.m.
>
> 6
>
> Service on and Lines to Be Suspended South of Grand
>
> Central-42 St Aug. 15-18 and Aug. 22-25 for Concrete Replacement
>
> Work
>
>
>
>
>
> Line Operates Between Dyre Ave and East 180 St Both Weekends
>
>
>
>
>
> MTA to Run and Overnight 42 St Shuttle Trains Both
>
> Weekends
>
>
>
>
>
> New Concrete Will Improve Switch Function, Resulting in Even
>
> More Reliable Service for 1.1 Million Daily Riders
>
>
>
>
>
>
>
> The Metropolitan Transportation Authority (MTA) today
>
> announced track replacement work along the lines that
>
> will require a suspension of service south of Grand
>
> Central-42 St during the weekends of Aug. 15-18 and Aug.
>
> 22-25. The service suspensions will begin Friday at 11:30
>
> p.m. and end 5:00 a.m. Monday. During that time, crews will
>
> replace the concrete under switches north of 14 Street,
>
> which will renew the infrastructure to keep it in a state
>
> of good repair and continue to provide reliable service for
>
> 1.1 million daily riders.
>
>
>
> This work is part of the MTA’s commitment to maintaining a
>
> state of good repair and is pivotal to ensuring the
>
> structural stability and functionality of the subway
>
> system. Replacing the concrete also protects the system
>
> from leaks and corrosion, prolonging the overall longevity
>
> of the subway infrastructure.
>
>
>
> During these closures, trains will not run between Grand
>
> Central-42 St and Crown Hts-Utica Av or New Lots Av.
>
> trains will run local between Woodlawn and Grand Central-42
>
> St. trains will not run between E. 180 St and Bowling
>
> Green. trains will run only north of E 180 St to and from
>
> Eastchester-Dyre Av. trains will not run between Grand
>
> Central-42 St and Brooklyn Bridge-City Hall. trains will
>
> run local between Pelham Bay Park and Grand Central-42 St.
>
>
>
> Service Alternatives in Manhattan
>
>
>
> To assist customers during this service outage, the MTA
>
> will activate special weekend line service that will run
>
> from 7:00 a.m. to 7:00 p.m. Saturday and 10:00 a.m. to 6:00
>
> p.m. Sunday. This is the first time the has operated on
>
> the weekend since March 15. In addition, the MTA will run
>
> the 42 St Shuttle all weekend, including the overnight
>
> hours, when it is typically not in service.
>
>
>
> For service in Manhattan between Grand Central-42 St to
>
> Bowling Green, use nearby stations. Transfer between
>
> and rains at Lexington Av-59 St. Transfer between Grand
>
> Central-42 St 46 trains and Times Sq-42 St
>
>
>
>
>
>
>
> trains using the or 42 St Shuttle.
>
>
>
> Service Alternatives in Brooklyn
>
>
>
> In Brooklyn, customers are encouraged to consider the
>
> for service between Borough Hall and Franklin
>
> Av-Medgar Evers College, or the for service between
>
> Franklin Av-Medgar Evers College and New Lots Av.
>
> trains will run to and from New Lots Av all weekend,
>
> including the overnight hours, when they typically do
>
> not operate.
>
>
>
> Additional MTA Construction and Development (C&D)
>
> Work
>
>
>
> During the weekends of Aug. 15 and Aug. 22, MTA C&D
>
> crews will “piggyback” off these temporary closures
>
> to perform a series of important capital improvement
>
> projects along the Lexington line. These include
>
> accessibility projects, communications upgrades,
>
> under-river tunnel repairs, and work on the ongoing
>
> comprehensive rehabilitation of the Borough Hall
>
> station. Coordinating these C&D projects to coincide
>
> with track reconstruction work builds on the MTA’s
>
> commitment to “faster, better, cheaper,” which will
>
> save riders time from future service outages and
>
> create a smoother, more efficient transit system for
>
> generations of New Yorkers to come.
>
>
>
> Ways to Stay Informed
>
>
>
> The MTA offers customers a variety of ways to receive
>
> real-time and planned service change information,
>
> including:
>
>
>
> mta.info – The definitive source for real-time
>
> arrival information and service change information
>
> for each line or route in the MTA system. Customers
>
> can find current statuses on mta.info and upcoming
>
> planned service changes using the lookup tool at
>
> mta.info/alerts.
>
>
>
> MTA app – Customers who use the comprehensive MTA
>
> smartphone app will see real-time train, bus and rail
>
> arrival times, and can chat with our customer care
>
> team all in one place. The app is available in the
>
> Apple Store and in Google Play.
>
>
>
> Email & Text Alerts – Customers can sign up for email
>
> and SMS alerts tailored to their specific commutes
>
> and travel times. They can also sign up for MTA
>
> newsletters like The Weekender, a weekly newsletter
>
> that covers major weekend planned service changes.
>
> Customers can sign up here.
>
>
>
> 511 – Customers who prefer to contact the MTA by
>
> telephone, information is available by dialing 511.
>
> Those who are deaf or hard of hearing can use their
>
> preferred service provider for the free 711 relay to
>
> reach the MTA at 511.
>
> Press Release
>
>
>
>
>
> Their policy needs to changed and you have to defend the workers of NYC from the preditor.
>
>
>
>
>
> On Wed, Aug 06, 2025 at 05:24:45PM -0400, Ruben Safir wrote:
>
> > That is NOT GOOD ENOUGH
>
> >
>
> > Your service is not just routinely late with multiple disruptions over
>
> > weeks, but it is ALSO unsafe.
>
> >
>
> >
>
> > Give me BACK MY MONEY
>
> >
>
> >
>
> >
>
> > On Wed, Aug 06, 2025 at 05:40:52PM +0000, MTA Customer Service wrote:
>
> > > Hi Ruben,
>
> > >
>
> > > We apologize for the inconvenience you experienced. However, it is not New York City Transit’s policy to reimburse a customer for adverse travel conditions due to unexpected delays in service. In addition, New York City Transit policies do not provide for refunding taxicab fares or the cost of other means of transportation that customers may use in the event of a disruption or suspension in subway service.
>
> > >
>
> > > While our goal in such instances is to get service safely moving again, circumstances sometimes prevent us from doing so as quickly as we would like. If you experience something similar in the future, please request a "Courtesy Pass" from a Station Agent. A "Courtesy Pass" can be presented as payment for the fare on a subway line or local bus within 48 hours of issuance. It is meant to provide customers with the option to take another train or bus to get them moving again.
>
> > >
>
> > > Thank you for contacting us.
>
> > >
>
> > > John R.
>
> > > Customer Service Specialist
>
> >
>
> > --
>
> > So many immigrant groups have swept through our town that Brooklyn,
>
> > like Atlantis, reaches mythological proportions in the mind of the
>
> > world - RI Safir 1998
>
> > https://urldefense.com/v3/__http://www.mrbrklyn.com__;!!Pe07lN5AjA!Qrt
>
> > RWcCezqaXaieG_b3QsVM9wqy8BwY1PBfs65YAYMPJdQfYlwRW4W4E-diJwbK2NsTr_jPje
>
> > uXJ_393fWLgwg$
>
> >
>
> > DRM is THEFT - We are the STAKEHOLDERS - RI Safir 2002
>
> > https://urldefense.com/v3/__http://www.nylxs.com__;!!Pe07lN5AjA!QrtRWc
>
> > CezqaXaieG_b3QsVM9wqy8BwY1PBfs65YAYMPJdQfYlwRW4W4E-diJwbK2NsTr_jPjeuXJ
>
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>
> >
>
> > Being so tracked is for FARM ANIMALS and extermination camps, but
>
> > incompatible with living as a free human being. -RI Safir 2013
>
>
>
> --
>
> So many immigrant groups have swept through our town that Brooklyn, like Atlantis, reaches mythological proportions in the mind of the world - RI Safir 1998 https://urldefense.com/v3/__http://www.mrbrklyn.com__;!!Pe07lN5AjA!QrtRWcCezqaXaieG_b3QsVM9wqy8BwY1PBfs65YAYMPJdQfYlwRW4W4E-diJwbK2NsTr_jPjeuXJ_393fWLgwg$
>
>
>
> DRM is THEFT - We are the STAKEHOLDERS - RI Safir 2002 https://urldefense.com/v3/__http://www.nylxs.com__;!!Pe07lN5AjA!QrtRWcCezqaXaieG_b3QsVM9wqy8BwY1PBfs65YAYMPJdQfYlwRW4W4E-diJwbK2NsTr_jPjeuXJ_3-iYNqq9w$ - Leadership Development in Free Software https://urldefense.com/v3/__http://www2.mrbrklyn.com/resources__;!!Pe07lN5AjA!QrtRWcCezqaXaieG_b3QsVM9wqy8BwY1PBfs65YAYMPJdQfYlwRW4W4E-diJwbK2NsTr_jPjeuXJ_39OAFhFjA$ - Unpublished Archive https://urldefense.com/v3/__http://www.coinhangout.com__;!!Pe07lN5AjA!QrtRWcCezqaXaieG_b3QsVM9wqy8BwY1PBfs65YAYMPJdQfYlwRW4W4E-diJwbK2NsTr_jPjeuXJ_39P0_Esdg$ - coins!
>
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>
>
>
> Being so tracked is for FARM ANIMALS and extermination camps, but incompatible with living as a free human being. -RI Safir 2013
>
>
>
> ________________________________
>
> CONFIDENTIALITY NOTICE: This e-mail message is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL or PRIVILEGED material. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are the intended recipient but do not wish to receive communications through this medium, please so advise the sender immediately.
--
So many immigrant groups have swept through our town
that Brooklyn, like Atlantis, reaches mythological
proportions in the mind of the world - RI Safir 1998
http://www.mrbrklyn.com
DRM is THEFT - We are the STAKEHOLDERS - RI Safir 2002
http://www.nylxs.com - Leadership Development in Free Software
http://www2.mrbrklyn.com/resources - Unpublished Archive
http://www.coinhangout.com - coins!
http://www.brooklyn-living.com
Being so tracked is for FARM ANIMALS and extermination camps,
but incompatible with living as a free human being. -RI Safir 2013
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