|Subject: [NYLXS - HANGOUT] Customer at Kensington, THANK YOU and hours?
It is very close the the Sabath, but I just wanted to drop you a quick
note that the Pharmacy hours are m-s 9:30-7PM and Sun 10:30 - 5:00PM.
Thank you for the love letter, I greatly appreciate it.
On Fri, Jul 23, 2010 at 05:07:34PM -0700, natasha ryke wrote:
> Hi Ruben, I recently came to the pharmacy for a dose of Effexor at 100mgs and
> you promised you'd have it the next day, and you DID! I just wanted to thank
> you and found your email online. I've officially switched over to your pharmacy
> (lucky for you, I fill LOTS of Rxs) and today I went to pick up my birth control
> and you guys were closed. The biz card I got from you has no hours, so I
> figured I'd ask you now what your hours are so I can write them on the back.
> This is a review I posted on Yellowpages.com.
> Thanks again!
> I had been a loyal customer as a kid to MF Discount, mainly because I could
> always find something fun to buy with my small allowance.
> Recently my MD changed the dosage of my medication and I brought in my Rx a week
> ahead of time to my local pharmacy. I came in the morning I needed the new dose
> to pick up my Rx and they said they didn't have it, came up with a few different
> excuses for the reason as to why, but I needed to get out and find a pharmacy
> who DID have it, because I was used to taking this medication at wake-up time
> and it was now 10.
> So I went to CVS, Walgreens, Rite-Aid and a couple independant places, all said
> one of two things "there's no such dosage" or "we don't have it".
> As I'm driving down Church Ave I noticed a sign in MF's window, "Grand Opening
> of Kensington Pharmacy". At this point, it's HOURS after my usual dose of this
> medicine and I'm not only getting frustrated, but I'm getting worried. I ran in
> with low expectations, but I met Ruben at the counter and he calmed me
> immediately. He said that there IS such a dosage and that the pharm's CAN get
> it, but because of the generic brand and it's extra cost nobody was willing to
> fill it for me. He said he'd have it the next morning, and he did. I was
> beyond happy! Of course it would have been nice to have it that day, but at
> least he made a promise he'd have it and stuck to it. I have officially
> switched to this Pharmacy and will never go back! He saved the day and I can't
> thank him enough.
> I would recommend this pharmacy because it's open 7 days a week, they do
> deliveries, AND they actually give a you know what---unlike MANY of the bigger
> Kudos to Kensington Pharmacy!
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