MESSAGE
| DATE | 2012-10-15 |
| FROM | Ruben Safir
|
| SUBJECT | Re: [NYLXS - HANGOUT] Netflix
|
On Mon, Oct 15, 2012 at 03:50:27PM -0400, Paul Robert Marino wrote:
> Why where you viewing their site? It doesn't work with linux because of drm
> even with Novels moonlight plugin.
> On Oct 15, 2012 3:24 PM, "Ruben Safir" wrote:
>
I just wanted to see if they had Ruby Sparks, to go with all my other
girlie movies, Bridget Jones, Lost in translation, The Devil wears Prada, and
Two days in Paris.
> >
> > Data you submitted:
> > Your Information
> > First Name Ruben
> > Middle Initial I
> > Last Name Safir
> > Address Line 1580 East 19th Street
> > Address Line 2
> > City Brooklyn
> > State New York
> > Zip Code 11230
> > Zip4
> > Email Address mrbrklyn-at-panix.com
> > Confirm Email Address mrbrklyn-at-panix.com
> > Area Code 718
> > Phone Number 7151771
> > Your Comments
> > Message
> > The Netflix Company out of San Jose California has charged my bank
> > account $8.99 without providing any services and specifically without my
> > authorization. furthermore, they have been doing this broadly to the
> > public through fraud perpetrated on their website.
> >
> > When calling the customer assistance phone number at 1-866-579-7172, a
> > supervisor named Cameron confirmed that I purchased nothing from them
> > and that they provided to me no service. 26 times she refused to answer
> > the question, "Will you reverse the charge on my account, yes or no" and
> > she refused to answer the question. Furthermore she had said that she
> > has no access to anyone else in the company, and then corrected herself
> > and said she had no access to anyone whom she could transfer me to or to
> > call about the matter, and then reverted to the statement that she has
> > no access to anyone else in the company. I asked for the legal
> > department and she reiterated this statement.
> >
> > I believe that Netflix is in gross violation of California State Laws
> > with regard to such matters. The Website insists on your credit card
> > information to view the site with an assurance that they will not charge
> > you. Then they charge you. And then they will not correct their actions.
> > Affirmation
> > I affirm that the foregoing information is true and accurate Yes
> >
> >
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