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NYLXS Members have a lot to say and share but we don't keep many secrets. Join the Hangout Mailing List and say your peice.

DATE 2009-02-01

HANGOUT

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Key: Value:

Key: Value:

MESSAGE
DATE 2009-02-17
FROM Michael L Richardson
SUBJECT Re: [NYLXS - HANGOUT] HP Linux support
Ruben save yourself some time and just bang your head against the wall
without making tech support calls.

Ruben Safir wrote:
> I love this
>
> Welcome to HP's U.S. Chat Service.
>
> This service is intended for Pre-Sales assistance. If you are in need of
> any other assistance, please Click here to Contact HP for the
> appropriate department regarding your inquiry.
>
> If you are in need of Pre-Sales assistance, please hold for the next
> available Solution Specialist.
>
> Chat InformationHello, you are now chatting with Leo.
>
> Leo: Welcome to HP Chat, please tell me the nature of your visit to chat
> today? (ie: technical support, pre-sales question, purchase, or quote)
>
> Guest: I need a flatbed scanner for Linux
>
> Leo: Great! Thanks for considering HP!!
>
> Leo: A few quick questions before we begin to help get you to the right
> consultant. Are you with a government agency or educational
> institution?
>
> Guest: Not really
>
> Leo: Great, Thank you and will you be reselling this product/solution?
>
> Guest: Nooo
>
> Leo: Thank you for the information and your patience. Please hold a
> moment while I transfer you to a specialist now. Be sure to ask about
> our solutions that can save your business time and money.
>
> Guest: I'll be using it with NYLXS
>
> Chat InformationPlease wait while I transfer the chat to the best suited
> sales specialist.
>
> Chat InformationHello, you are now chatting with Chad.
>
> Chad: Hi there! My Name is Chad, chatting with you from Colorado. So
> you don't have to repeat your information, please allow me a moment to
> review what you’ve said so far.
>
> Chad: Excellent. I’ll be glad to help out any way I can with what HP has
> to offer. But to be honest, never heard of just a scanner working with
> Linux. FYI, hp does not support any product we offer on linux. Linux is
> a 3rd party sopport need.....
>
> Chad: http://www.linuxprinting.org/printer_list.cgi?make=HP
>
> Chad: there is the linux web page for printer support.
>
> Chad: Never seen a web page or support for just a scanner model.
>
> Guest: hello
>
> Chad: hi
>
> Guest: Actually - you have supported Linux and it is corperate policy to
> do so
>
> Chad: sorry, not sure what you mean there.
>
> Guest: and I've worked with HP engineers on the Senjet5 but I broke it a
> while back
>
> Chad: ok, very nice!
>
> Guest: FYI, hp does not support any product we offer on linux >>
>
> Guest: OK - your not much use giving me wrong information
>
> Chad: HP direct does not support Linux - you will not find any support
> at all on the hp site for any hp product. Linux is a 3rd party support.
> You can do some searches on the internet for linux support needs if
> needed though.
>
> Guest: You sell products preinstalled with SuSE and you have your own
> version of Linux
>
> Chad: we do, yes....and they do not support printers, etc
>
> Guest: Ok - but your wrong
>
> Chad: ok
>
> Guest: is anyone there who actually knows what they are talking about?
>
> Chad: Sorry this is so confusing for you.
>
> Guest: otherwise I'll just call the campus in Camlifornia and not waste
> any more time
>
> Chad: You asked a simple question. I gave a correct answer.
>
> Chad: ok..have a great day!
>
> Chat InformationThank you for chatting with us today, this chat session
> has been closed by the representative.
>
>

  1. 2009-02-01 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  2. 2009-02-01 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  3. 2009-02-01 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  4. 2009-02-01 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  5. 2009-02-01 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  6. 2009-02-01 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  7. 2009-02-03 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  8. 2009-02-04 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  9. 2009-02-04 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  10. 2009-02-05 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  11. 2009-02-05 Ronny Abraham <ronny.coder-at-gmail.com> Subject: [NYLXS - HANGOUT] funny onion news
  12. 2009-02-05 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [announcements-at-a-teamgroup.com: 7th Annual 2009 High Performance Linux on Wall Street]
  13. 2009-02-06 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] MYSQL falling apart
  14. 2009-02-08 Ronny Abraham <ronny.coder-at-gmail.com> Subject: [NYLXS - HANGOUT] ubuntu wifi
  15. 2009-02-09 From: "Tameek" <tameek-at-gmail.com> Re: [NYLXS - HANGOUT] ubuntu wifi
  16. 2009-02-09 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Outliner Project
  17. 2009-02-09 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] ubuntu wifi
  18. 2009-02-09 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] ubuntu wifi
  19. 2009-02-09 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] ubuntu wifi
  20. 2009-02-09 Ronny Abraham <ronny.coder-at-gmail.com> Subject: [NYLXS - HANGOUT] best line I've read
  21. 2009-02-09 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] best line I've read
  22. 2009-02-09 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] best line I've read
  23. 2009-02-09 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] best line I've read
  24. 2009-02-09 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] best line I've read
  25. 2009-02-09 Michael L Richardson <mlr52-at-michaellrichardson.com> Re: [NYLXS - HANGOUT] best line I've read
  26. 2009-02-11 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [nyc-at-workatjelly.com: Jelly in Brooklyn this Friday 2/13]
  27. 2009-02-11 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Re: Transit cuts: seeing is believing
  28. 2009-02-11 einker <eminker-at-gmail.com> Re: [NYLXS - HANGOUT] best line I've read
  29. 2009-02-11 Michael L Richardson <mlr52-at-michaellrichardson.com> Re: [NYLXS - HANGOUT] best line I've read
  30. 2009-02-11 Elfen Magix <elfen_magix-at-yahoo.com> Subject: [NYLXS - HANGOUT] A Rare Time To Come...
  31. 2009-02-12 Ronny Abraham <ronny.coder-at-gmail.com> Subject: [NYLXS - HANGOUT] internet connection
  32. 2009-02-12 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] internet connection
  33. 2009-02-15 Michael L Richardson <mlr52-at-michaellrichardson.com> Subject: [NYLXS - HANGOUT] Debian
  34. 2009-02-15 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Debian
  35. 2009-02-15 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] virus security is finally getting notice
  36. 2009-02-15 Michael L Richardson <mlr52-at-michaellrichardson.com> Re: [NYLXS - HANGOUT] Debian
  37. 2009-02-15 Michael L Richardson <mlr52-at-mycouponmagic.com> Re: [NYLXS - HANGOUT] virus security is finally getting notice
  38. 2009-02-15 Kevin Mark <kevin.mark-at-verizon.net> Re: [NYLXS - HANGOUT] Debian
  39. 2009-02-15 Kevin Mark <kevin.mark-at-verizon.net> Re: [NYLXS - HANGOUT] virus security is finally getting notice
  40. 2009-02-15 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] virus security is finally getting notice
  41. 2009-02-15 Michael L Richardson <mlr52-at-michaellrichardson.com> Re: [NYLXS - HANGOUT] virus security is finally getting notice
  42. 2009-02-16 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] DRM not quite dead yet
  43. 2009-02-16 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Copyright Wars continue
  44. 2009-02-16 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] Copyright Wars continue
  45. 2009-02-16 Ronny Abraham <ronny.coder-at-gmail.com> Subject: [NYLXS - HANGOUT] weird project spec
  46. 2009-02-16 Elfen Magix <elfen_magix-at-yahoo.com> Re: [NYLXS - HANGOUT] weird project spec
  47. 2009-02-16 swd <sderrick-at-optonline.net> Re: [NYLXS - HANGOUT] weird project spec
  48. 2009-02-17 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] HP Linux support
  49. 2009-02-17 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Copyright Wars continue
  50. 2009-02-17 Michael L Richardson <mlr52-at-michaellrichardson.com> Re: [NYLXS - HANGOUT] HP Linux support
  51. 2009-02-18 Ron Guerin <ron-at-vnetworx.net> Subject: [NYLXS - HANGOUT] [Fwd: [nylug-announce] TOMORROW! NYLUG Feb 18 -at- 6:30 PM Brian Gupta
  52. 2009-02-18 Ron Guerin <ron-at-vnetworx.net> Subject: [NYLXS - HANGOUT] Sunny Dubey's Nov 2008 Linux DJ presentation now available to stream/download
  53. 2009-02-18 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Sunny Dubey's Nov 2008 Linux DJ presentation
  54. 2009-02-19 Paul Robert Marino <prmarino1-at-gmail.com> Re: [NYLXS - HANGOUT] HP Linux support
  55. 2009-02-19 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Jobs
  56. 2009-02-19 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] Sunny Dubey's Nov 2008 Linux DJ presentation
  57. 2009-02-19 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Sunny Dubey's Nov 2008 Linux DJ presentation
  58. 2009-02-20 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Projects
  59. 2009-02-20 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] internet connection
  60. 2009-02-20 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] weird project spec
  61. 2009-02-20 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] HP Linux support
  62. 2009-02-20 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] weird project spec
  63. 2009-02-21 email <redpill-at-rcn.com> Subject: [NYLXS - HANGOUT] new email
  64. 2009-02-21 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] new email
  65. 2009-02-21 From: "Beau Gould" <bg-at-capitalmarketsp.com> RE: [NYLXS - HANGOUT] new email
  66. 2009-02-21 Michael L Richardson <mlr52-at-michaellrichardson.com> Subject: [NYLXS - HANGOUT] [Fwd: [nylug-announce] Russ Nelson's OpenStreetmap mapping party
  67. 2009-02-22 email <redpill-at-rcn.com> Re: [NYLXS - HANGOUT] new email
  68. 2009-02-23 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Installfest and hacking date
  69. 2009-02-23 Elfen Magix <elfen_magix-at-yahoo.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  70. 2009-02-23 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  71. 2009-02-23 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] weird project spec
  72. 2009-02-23 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] new email
  73. 2009-02-24 redpill <redpill-at-rcn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  74. 2009-02-24 Michael L Richardson <mlr52-at-michaellrichardson.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  75. 2009-02-24 Michael L Richardson <mlr52-at-mycouponmagic.com> Subject: [NYLXS - HANGOUT] [Fwd: Mandriva Linux Powerpack 2009 available at 50% discount !]
  76. 2009-02-24 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [Fwd: Jelly in Brooklyn this Friday 2/27]
  77. 2009-02-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Iraqi Views on US Politics
  78. 2009-02-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] NYLXS Finances
  79. 2009-02-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Installfest Sunday
  80. 2009-02-25 From: "Tameek" <tameek-at-gmail.com> R: [NYLXS - HANGOUT] NYLXS Finances
  81. 2009-02-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] Re: [nylug-talk] Installfest Sunday
  82. 2009-02-25 redpill <redpill-at-rcn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  83. 2009-02-25 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  84. 2009-02-25 mlr52-at-michaellrichardson.com RE: [NYLXS - HANGOUT] NYLXS Finances
  85. 2009-02-25 redpill <redpill-at-rcn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  86. 2009-02-25 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  87. 2009-02-25 Amy Coleman <acoleman-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] IRC as a way to hold meetings
  88. 2009-02-25 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] Installfest and hacking date
  89. 2009-02-26 Kevin Mark <kevin.mark-at-verizon.net> Re: [NYLXS - HANGOUT] NYLXS Finances
  90. 2009-02-26 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Finances
  91. 2009-02-26 Ruben Safir <ruben-at-mrbrklyn.com> Re: R: [NYLXS - HANGOUT] NYLXS Finances
  92. 2009-02-26 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] NYLXS Finances
  93. 2009-02-26 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  94. 2009-02-26 Robert Menes <viewtiful.icchan-at-gmail.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  95. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] MS Verses GNU is heating up
  96. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] 24 percent increase in GNU Sales not satisfying Novell in the recession
  97. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] MS/GNU Legal Battle prelude part II
  98. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  99. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest Sunday
  100. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] is this mayor NUTS?
  101. 2009-02-27 Robert Menes <viewtiful.icchan-at-gmail.com> Re: [NYLXS - HANGOUT] is this mayor NUTS?
  102. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] is this mayor NUTS?
  103. 2009-02-27 mlr52-at-michaellrichardson.com Re: [NYLXS - HANGOUT] Installfest Sunday
  104. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] OLPC
  105. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [Fwd: Re: [linux-elitists] FAT is the new GIF?]
  106. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [Fwd: Re: [linux-elitists] FAT is the new GIF?]
  107. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [Fwd: Re: [linux-elitists] FAT is the new GIF?]
  108. 2009-02-27 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [Fwd: Re: [linux-elitists] FAT is the new GIF?]
  109. 2009-02-27 From: "Paul Robert Marino" <prmarino1-at-gmail.com> Re: [NYLXS - HANGOUT] Installfest Sunday
  110. 2009-02-27 Elfen Magix <elfen_magix-at-yahoo.com> Re: [NYLXS - HANGOUT] is this mayor NUTS?
  111. 2009-02-27 redpill <redpill-at-rcn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  112. 2009-02-27 Ron Guerin <ron-at-vnetworx.net> Re: [NYLXS - HANGOUT] Installfest Sunday
  113. 2009-02-27 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  114. 2009-02-27 Amy Coleman <acoleman-at-mrbrklyn.com> Re: [NYLXS - HANGOUT] Installfest and hacking date
  115. 2009-02-28 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [NYLXS - HANGOUT] [Fwd: Update Apache2.0 configuration]
  116. 2009-02-28 Ruben Safir <mrbrklyn-at-panix.com> Re: [NYLXS - HANGOUT] Installfest Sunday
  117. 2009-02-28 Ronny Abraham <ronny.coder-at-gmail.com> Re: [NYLXS - HANGOUT] is this mayor NUTS?

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