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DATE 2004-12-01

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MESSAGE
DATE 2004-12-18
FROM Ruben Safir
SUBJECT Subject: [hangout] Desktop FS System Software
From owner-hangouts-destenys-at-mrbrklyn.com Sat Dec 18 13:54:04 2004
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Office Software
Quickbooks: the missing link for small business Linux
Thursday December 16, 2004 (01:34 PM GMT)
By: Robin 'Roblimo' Miller

Printer-friendly Email story

Last week I was talking with a small business IT consultant who switches
clients' servers to Linux (and Samba) all day long without any problems,
but finds few clients interested in moving their desktops to Linux. The
reason? "QuickBooks," he said. While there are many small business
accounting packages that happily run on Linux, including GnuCash,
Quasar, SQL-Ledger, and AccPac, QuickBooks dominates this market. And
its loyal users don't want to switch to another package even if it's
just as good as -- or possibly better than -- QuickBooks.

My Click Here
Click Here
consultant friend pointed out that OpenOffice.org Calc -- the OOo
spreadsheet function -- can handle most small business bookkeeping and
accounting tasks in the hands of a skilled spreadsheet user. But he also
noted that most small business people are not spreadsheet experts. Not
only that, those who use QuickBooks are used to the way QuickBooks does
things and are reluctant to change.

In other words, it's a training issue as much as anything else. The cost
of the software is negligible compared to the time and energy QuickBooks
users have invested in learning the program and its quirks.

Accounting is often the most-hated and least-understood part of a small
business owner's responsibilities. Once he or she finds an accounting
packge that works well, and learns how to use it, he or she is reluctant
to try anything new.

Converting the vendor, not the users

I used QuickBooks publisher Intuit's online media inquiry form to ask,
"'When will be be able to use the words 'QuickBooks' and 'Linux' in the
same sentence?"

A week later, I still had no reply.

I checked the CodeWeavers Web site to see if QuickBooks might work under
Linux with their Wine-based CrossOver Office product.

All I saw was QuickBooks Pro with a "Bronze" usability rating, the
lowest of the three that CodeWeavers gives. Other QuickBooks versions
were shown as "not tested."

On the phone, though, CodeWeavers chief operating officer Jon Parshall
drew a slightly more encouraging picture. It turns out that CodeWeavers
uses QuickBooks to do its own corporate books -- on Linux, through its
CrossOver Office product.

Jon said there were "some layout issues" with the program's GUI, but
that "other than minor cosmetics, QuickBooks pro is pretty much
functional" in CrossOver Office.

He also said, "We're hoping to forge a closer working relationship with
Intuit. We have been in contact with them."

The problem is, squashing Wine/CrossOver bugs for a large application
like QuickBooks is both tedious and expensive, and to make CrossOver
Office run QuickBooks flawlessly would cost tens of thousands of
dollars. So far, Jon says, Intuit hasn't wanted to cough up that much
cash to penetrate the Linux desktop market. He raised the old "chicken
and egg" cliche, but it certainly applies in this situation: the ability
to run QuickBooks on Linux would help speed Linux adoption among
QuickBooks's traditional small business user base, but it's not worth
Intuit's time and money either to do a direct Linux port or pay for Wine
customization to exploit the Linux desktop market until it's quite a bit
larger than it is today.

Plus, Jon pointed out, a Wine-based "Quickbooks for Linux" would raise
all sorts of support issues, and "people would call Intuit and yell at
them, not at us," he said. So an Intuit-sponsored, Intuit-marketed,
Wine-based "Quickbooks for Linux" would need to work well nigh
flawlessly; CrossOver Office and free Wine tend to be used by Linux
cognoscenti who are forgiving of small bugs that don't affect a
program's functionality, but Intuit's customer base is less software-hip
than CodeWeavers', and may not think "Don't sweat the small stuff" is a
philosophy they should practice when dealing with software vendors.

Linux keeps marching onto those desktops

Linux desktop use keeps growing, a few machines here, a dozen there, a
hundred across town, slowly and steadily. While highly-publicized
big-company Linux adoptions may not directly affect QuickBooks sales,
they tend to make small businesses think more about converting to Linux,
and every small business that converts to Linux is one potential
customer less for QuickBooks, which also faces growing competition in
the Windows small business space from Microsoft itself.

The funny thing is, Microsoft's sales efforts on behalf of its Magellan
product, which is essentially Microsoft Office with bookkeeping
functionality added, may help tip some QuickBooks users toward Linux. If
QuickBooks is "the" application that's keeping a company on Windows, and
Microsoft's salespeople talk about how QuickBooks can't compete with
their product or how QuickBooks isn't "all that" and can be dumped
without harming a potential customer's business, why shouldn't that
customer also consider other bookeeping software products -- including
some of the Linux ones mentioned at the beginning of this article?

In other words, every negative word Microsoft says about QuickBooks
helps open a door to consideration not only of Microsoft products but
also of GnuCash, GNU/Linux, and OpenOffice.org. And when it comes to
price, these three offerings beat any Windows software combination
hands-down. Even better, they offer freedom from licensing headaches and
possible financial ruin from software piracy accusations.

QuickBooks is not open source, nor does anyone expect Intuit to open its
code base anytime soon. But keeping track of one set of software
licenses, possibly on only a few of a business's computers, is a lot
easier than wading through a 13 page pdf document and hoping it teaches
you how to track every operating system and program in your entire
workplace.

It's Intuit's choice

Right now Intuit depends on Windows users for most of its sales -- while
Microsoft works to take away as many of Intuit's customers as it can.

Linux-based QuickBooks and Quicken would face no direct competition from
Microsoft, and it would be easy for Intuit to get almost every popular
commercial Linux distribution to include trial versions of their
products in return for commissions on each software sale those trial
versions generated.

The ideal way for Intuit to move gradually toward Linux would be with
browser-based, Internet-capable versions of its most popular products
that could be used through any desktop operating system, and could also
be installed behind a company's firewall -- on a Linux-powered server,
of course.

Unfortunately, the current version of QuickBooks: Online Edition only
runs on Windows.

Apparently Intuit believes Microsoft's financial products will never
take away enough of their Windows market share to matter. The people who
developed and marketed WordPerfect and Netscape for Windows held similar
beliefs. You can argue, correctly, that back when these two products
were getting outcompeted by Microsoft Office and MSIE, Linux was not yet
a viable desktop alternative to Windows.

But this is no longer true, and any business software company that
competes directly with Microsoft and doesn't come up with a Linux
alternative within the next year is opening itself to a two-front war,
with Microsoft attacking it from the Windows side while a growing number
of increasingly sophisticated free software projects take away potential
market share among Linux users. And this could be a total disaster for
Inuit, which is already operating in the red and needs to do something
major to become profitable again.

Printer-friendly Email story


____________________________
NYLXS: New Yorker Free Software Users Scene
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  1. 2004-12-30 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] 'Free' Software Isn't Free (Article)
  2. 2004-12-30 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Suffering the Swings and Arrows of Outrageous Customer Service!
  3. 2004-12-30 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] In lui of a board meeting, some suggestions
  4. 2004-12-30 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Dual-booting multiple Linux distros
  5. 2004-12-29 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] NYLXS: Non-profit Status
  6. 2004-12-29 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] [googlealerts-noreply-at-google.com: Google Alert - Linux]
  7. 2004-12-28 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] On the heels of the FireFox removal thing.
  8. 2004-12-28 Ruben Safir <ruben-at-mrbrklyn.com> Re: [hangout] Fw: Re: [NMLUG] Microsoft still up to tricks
  9. 2004-12-28 Billy <billy-at-dadadada.net> Re: [hangout] Fw: Re: [NMLUG] Microsoft still up to tricks
  10. 2004-12-28 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] Fw: Re: [NMLUG] Microsoft still up to tricks
  11. 2004-12-28 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] A Moment to Pause
  12. 2004-12-27 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Steinbeck's hometown to close libraries
  13. 2004-12-27 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Sprucing up open source's GPL foundation
  14. 2004-12-26 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] Technite
  15. 2004-12-25 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] Technite
  16. 2004-12-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] jobs3
  17. 2004-12-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Jobs2
  18. 2004-12-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Jobs
  19. 2004-12-25 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Free Software in Primary School Education
  20. 2004-12-23 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] supplies
  21. 2004-12-23 From: "rc" <ray-pub-at-rcn.com> RE: [hangout] supplies
  22. 2004-12-23 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] supplies
  23. 2004-12-23 From: "rc" <ray-pub-at-rcn.com> Subject: [hangout] supplies
  24. 2004-12-23 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Lost works from the web
  25. 2004-12-23 Ron Guerin <ron-at-vnetworx.net> Re: [hangout] unsubscribe
  26. 2004-12-23 Contrarian <adrba-at-nyct.net> Re: [hangout] unsubscribe
  27. 2004-12-22 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] Meeting today?
  28. 2004-12-21 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] [meissner-at-suse.de: [suse-security-announce] SUSE Security Announcement: various kernel problems (SUSE-SA:2004:044)]
  29. 2004-12-21 Ruben Safir <ruben-at-mrbrklyn.com> Re: [hangout] Urgent! I need an answer for the meeting ASAP.
  30. 2004-12-21 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] Urgent! I need an answer for the meeting ASAP.
  31. 2004-12-21 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] Board Meeting?
  32. 2004-12-20 mlr52 <mlr52-at-michaellrichardson.com> Subject: [hangout] Fwd: [wwwac] NY area high school art/design/media teacher contacts for workshop
  33. 2004-12-19 Evan Inker <einker-at-yahoo.com> Subject: [hangout] Fwd: Sunday Tech Night
  34. 2004-12-19 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Re: I would like to invite you to be aguest on my show. When you
  35. 2004-12-19 Ruben Safir <ruben-at-mrbrklyn.com> Re: [hangout] KDE
  36. 2004-12-19 Steve Lebetkin <SteveL-at-primagency.com> Subject: [hangout] KDE
  37. 2004-12-19 Contrarian <adrba-at-nyct.net> Re: [hangout] Desktop FS System Software
  38. 2004-12-18 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Desktop FS System Software
  39. 2004-12-18 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] [bruce.lai-at-council.nyc.ny.us: Upcoming hearings by the New York City Council's Committee on Technology in Government (as of 12.17.04).]
  40. 2004-12-17 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Re: [hangout] Way too Weird!!!!
  41. 2004-12-16 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Way too Weird!!!!
  42. 2004-12-15 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Lawsuit filed to prohibit copyright protection of software
  43. 2004-12-15 Mike Richardson - NYLXS PRESIDENT <miker-at-mrbrklyn.com> Subject: [hangout] Priorities for PR in Your New Year Plans (fwd)
  44. 2004-12-15 Ruben Safir <ruben-at-mrbrklyn.com> Re: [hangout] Improving Job Market and the Linux Journal
  45. 2004-12-15 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Improving Job Market and the Linux Journal
  46. 2004-12-14 Michael Richardson <MRichardson-at-abc.state.ny.us> Subject: [hangout] FW: [Politics] retired
  47. 2004-12-14 Michael Richardson <MRichardson-at-abc.state.ny.us> Subject: [hangout] FW: How smart is your right foot?
  48. 2004-12-13 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Jobs Board
  49. 2004-12-13 wjc <wjc-at-optonline.net> Subject: [hangout] rpmfind.net
  50. 2004-12-12 Mike Richardson - NYLXS PRESIDENT <miker-at-mrbrklyn.com> Subject: [hangout] cross posting.
  51. 2004-12-12 Adam Kosmin <akosmin-at-nyc.rr.com> Re: [hangout] Voting (was:Re: why we need Free Software voting machines)
  52. 2004-12-12 Contrarian <adrba-at-nyct.net> Re: [hangout] Great Article: Free as in Freedom - Part 1
  53. 2004-12-12 Contrarian <adrba-at-nyct.net> Re: [hangout] Voting (was:Re: why we need Free Software voting
  54. 2004-12-12 Contrarian <adrba-at-nyct.net> Re: [hangout] Voting (was:Re: why we need Free Software voting
  55. 2004-12-12 Contrarian <adrba-at-nyct.net> Re: [hangout] Voting (was:Re: why we need Free Software voting
  56. 2004-12-12 Contrarian <adrba-at-nyct.net> Re: [hangout] Voting (was:Re: why we need Free Software voting
  57. 2004-12-12 Contrarian <adrba-at-nyct.net> Subject: [hangout] Re: why we need Free Software voting machines
  58. 2004-12-11 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] DSL or Broadband
  59. 2004-12-11 Adam Kosmin <akosmin-at-nyc.rr.com> Subject: [hangout] Why we need Free Software voting machines
  60. 2004-12-11 Mike Richardson - NYLXS PRESIDENT <miker-at-mrbrklyn.com> Subject: [hangout] DSL or Broadband
  61. 2004-12-10 Steve Lebetkin <SteveL-at-primagency.com> Subject: [hangout] paging Paul Robert Marino
  62. 2004-12-10 Adam Kosmin <akosmin-at-nyc.rr.com> Subject: [hangout] Great Article: Free as in Freedom - Part 1
  63. 2004-12-10 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] Re: Getting back to you.
  64. 2004-12-10 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] Re: Linux class questions
  65. 2004-12-09 From: "Inker, Evan" <EInker-at-gam.com> Subject: [hangout] Researchers warn laptop users of infertility risk
  66. 2004-12-09 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] Board meeting
  67. 2004-12-09 Michael Richardson <MRichardson-at-abc.state.ny.us> Subject: [hangout] Board meeting
  68. 2004-12-09 From: "Inker, Evan" <EInker-at-gam.com> RE: [hangout] Introducing you to a new Linux Journal sister publi
  69. 2004-12-09 Michael Richardson <MRichardson-at-abc.state.ny.us> RE: [hangout] Introducing you to a new Linux Journal sister publi
  70. 2004-12-09 Contrarian <adrba-at-nyct.net> Re: [hangout] NYC gets no respect...
  71. 2004-12-09 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] Introducing you to a new Linux Journal sister publication
  72. 2004-12-09 Contrarian <adrba-at-nyct.net> Re: [hangout] A Chanuka Gift from the City of New York
  73. 2004-12-08 Ruben Safir <ruben-at-mrbrklyn.com> Re: [hangout] A Chanuka Gift from the City of New York
  74. 2004-12-08 Billy <billy-at-dadadada.net> Re: [hangout] A Chanuka Gift from the City of New York
  75. 2004-12-08 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] A Chanuka Gift from the City of New York
  76. 2004-12-08 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] NYC gets no respect...
  77. 2004-12-08 From: "rc" <ray-pub-at-rcn.com> RE: [hangout] Open House CONGRADS!!!
  78. 2004-12-08 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] [ruben-at-mrbrklyn.com: [nylxs-announce] GNU/Linux Scene Calender for Today]
  79. 2004-12-07 Adam Kosmin <akosmin-at-nyc.rr.com> Re: [hangout] Open House CONGRADS!!!
  80. 2004-12-07 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Leads: Student Club
  81. 2004-12-07 Contrarian <adrba-at-nyct.net> Re: [hangout] Open House CONGRADS!!!
  82. 2004-12-07 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] Open House CONGRADS!!!
  83. 2004-12-07 From: "Inker, Evan" <EInker-at-gam.com> RE: [hangout] Open House CONGRADS!!!
  84. 2004-12-07 From: "rc" <ray-pub-at-rcn.com> RE: [hangout] Open House CONGRADS!!!
  85. 2004-12-07 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] Open House CONGRADS!!!
  86. 2004-12-07 From: "Inker, Evan" <EInker-at-gam.com> RE: [hangout] Open House CONGRADS!!!
  87. 2004-12-07 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Open House CONGRADS!!!
  88. 2004-12-06 From: "Ruben I Safir - Secretary NYLXS" <ruben-at-mrbrklyn.com> Re: [hangout] Paging David Sugar
  89. 2004-12-06 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Help with Open House set up
  90. 2004-12-06 Contrarian <adrba-at-nyct.net> Re: [hangout] [nylxs-announce] GNU/Linux Scene Calender for Today
  91. 2004-12-06 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] [nylxs-announce] GNU/Linux Scene Calender for Today
  92. 2004-12-05 Contrarian <adrba-at-nyct.net> Re: [hangout] Open House and Classes Drive
  93. 2004-12-05 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Novel Review
  94. 2004-12-04 swd <sderrick-at-optonline.net> Re: [hangout] What would the definition of enterprise
  95. 2004-12-04 Ron Guerin <ron-at-vnetworx.net> Re: [hangout] What would the definition of enterprise level
  96. 2004-12-03 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Holography and Computers
  97. 2004-12-03 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] NYLXS Radio Show
  98. 2004-12-03 Contrarian <adrba-at-nyct.net> Subject: [hangout] I have an announcement message,
  99. 2004-12-03 Contrarian <adrba-at-nyct.net> Re: [hangout] Open House and Classes Drive
  100. 2004-12-03 Contrarian <adrba-at-nyct.net> Re: [hangout] Open House and Classes Drive
  101. 2004-12-03 Ruben Safir <ruben-at-mrbrklyn.com> Re: [hangout] Open House and Classes Drive
  102. 2004-12-02 Contrarian <adrba-at-nyct.net> Re: [hangout] Open House and Classes Drive
  103. 2004-12-02 Contrarian <adrba-at-nyct.net> Re: [hangout] Open House and Classes Drive
  104. 2004-12-02 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] Open House and Classes Drive
  105. 2004-12-02 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Re: [hangout] Open House and Classes Drive
  106. 2004-12-02 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] Open House and Classes Drive
  107. 2004-12-02 Contrarian <adrba-at-nyct.net> Re: [hangout] New Website Advice
  108. 2004-12-02 Contrarian <adrba-at-nyct.net> Subject: [hangout] leafleting report
  109. 2004-12-02 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] Getting New Volunteers
  110. 2004-12-02 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] Kill all the Spammers
  111. 2004-12-02 Adam Kosmin <akosmin-at-nyc.rr.com> Re: [hangout] What would the definition of enterprise level computing be?
  112. 2004-12-02 Adam Kosmin <akosmin-at-nyc.rr.com> Re: [hangout] need car
  113. 2004-12-02 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] mp3 editing
  114. 2004-12-01 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Re: [hangout] Meeting Tomorrow Morning
  115. 2004-12-01 Mike Richardson - NYLXS PRESIDENT <miker-at-mrbrklyn.com> Re: [hangout] Meeting Tomorrow Morning
  116. 2004-12-01 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] GNU/Linux gains in data warehousing
  117. 2004-12-01 Ruben Safir <ruben-at-mrbrklyn.com> Subject: [hangout] Meeting Tomorrow Morning
  118. 2004-12-01 From: "Steve Milo" <slavik914-at-mrbrklyn.com> Subject: [hangout] What would the definition of enterprise level computing be?
  119. 2004-12-01 Ruben Safir Secretary NYLXS <ruben-at-mrbrklyn.com> Subject: [hangout] [bruce.lai-at-council.nyc.ny.us: Upcoming Hearings by the Committee on Technology in Government of the New York City Council (as of Nov. 30, 2004)
  120. 2004-12-01 Contrarian <adrba-at-nyct.net> Re: [hangout] [Fwd: [FCNYC] Computer ONLY for non-profit!!!] (fwd)

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