MESSAGE
DATE | 2013-06-07 |
FROM | Ruben
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SUBJECT | Subject: [NYLXS - HANGOUT] your phone service and you
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From owner-hangout-outgoing-at-mrbrklyn.com Fri Jun 7 16:08:30 2013 Return-Path: X-Original-To: archive-at-mrbrklyn.com Delivered-To: archive-at-mrbrklyn.com Received: by mrbrklyn.com (Postfix) id 830E4161147; Fri, 7 Jun 2013 16:08:30 -0400 (EDT) Delivered-To: hangout-outgoing-at-mrbrklyn.com Received: by mrbrklyn.com (Postfix, from userid 28) id 7367616114A; Fri, 7 Jun 2013 16:08:30 -0400 (EDT) Delivered-To: hangout-at-nylxs.com Received: from mailbackend.panix.com (mailbackend.panix.com [166.84.1.89]) by mrbrklyn.com (Postfix) with ESMTP id B3EE7161147 for ; Fri, 7 Jun 2013 16:08:29 -0400 (EDT) Received: from stat11.mrbrklyn.com (www2.mrbrklyn.com [96.57.23.82]) by mailbackend.panix.com (Postfix) with ESMTP id 817B428095 for ; Fri, 7 Jun 2013 16:08:30 -0400 (EDT) Message-ID: <51B23DBD.7070304-at-panix.com> Date: Fri, 07 Jun 2013 16:08:29 -0400 From: Ruben User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20130329 Thunderbird/17.0.5 MIME-Version: 1.0 To: NYLXS Subject: [NYLXS - HANGOUT] your phone service and you Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Sender: owner-hangout-at-mrbrklyn.com Precedence: bulk Reply-To: hangout-at-mrbrklyn.com
Chris H (Listening) Chris H: Welcome to Vonage Support. How may I help you? Ruben Me: I want you to stop translating and spying on my voicemail Chris H: I'll be glad to assist you with that today. Chris H: You would like to turn off the Vonage Visual Voicemail feature? Ruben Me: more than that. I don't want your software to touch my voicemail at all. Your translating and storing my voicemails in your database for the CIA and FBI and the NSA Chris H: Ok, do you just want to completely turn off the voicemail feature? Ruben Me: no - I just don't want to you have survalience of my phone calls Ruben Me: turn off the translation and stop spying on my voicemails Chris H: I can turn off the Visual Voicemail feature, but voicemail by it's very nature is stored on our servers. Ruben Me: first, turn off the translations. I NEVER gavfe you permision to convert my voicemail wav files to text Ruben Me: I expect complete privacy on my phone line Chris H: Ok, that's done. Ruben Me: https://support.vonage.com/euf/rightnow/optimized/1369415427/themes/standard/images/chat_agent.png Ruben Me: no it is not, you are still spying on my voicemail Chris H: How do you figure? Ruben Me: you are to stop doing this Ruben Me: because it was in the government report from the Washington Post this morning Chris H: Vonage is listed there? Ruben Me: your translation software has been translated every voicemail on your system and systematically sent to the NSA Chris H: Where does it say that? Ruben Me: It is listed in the primary documents that I have in my hands right now Chris H: I'm on the Washington Post right now. I can't find any thing that says Vonage is doing that. Ruben Me: and the fact that you turned on the translation software without my permission just confirms further that your spying on my software Chris H: That's a feature that's enabled by default which you can turn off at any time. Ruben Me: I am looking at the source files and clearly the NSA has listed Vonage Chris H: Answer Title: Visual Voicemail Answer Link: https://support.vonage.com/app/answers/detail/a_id/781
Chris H: Right. Ruben Me: I want you to stop sending my call data to the government Ruben Me: so is Skype, and cablevision,TW, Prodigy, Yahoo - it is over 400 pages of raw data Ruben Me: and that is just this zip code Chris H: Ok. Ruben Me: Ok now we are just getting snarky Ruben Me: send me a guarantee in writing that my voicemail and phone records are not being monitored and given to the government without my concent Chris H: I can not do that. Ruben Me: then find someone who can
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