|SUBJECT ||Re: [NYLXS - HANGOUT] your phone service and you
|From owner-hangout-outgoing-at-mrbrklyn.com Fri Jun 7 16:13:29 2013
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Date: Fri, 7 Jun 2013 16:13:27 -0400
Subject: Re: [NYLXS - HANGOUT] your phone service and you
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Good luck ....
Opps ... I've been be translated and digitized ....
On Fri, Jun 7, 2013 at 4:08 PM, Ruben wrote:
> Chris H (Listening)
> Chris H: Welcome to Vonage Support. How may I help you?
> Ruben Me: I want you to stop translating and spying on my voicemail
> Chris H: I'll be glad to assist you with that today.
> Chris H: You would like to turn off the Vonage Visual Voicemail feature?
> Ruben Me: more than that. I don't want your software to touch my voicemail
> at all. Your translating and storing my voicemails in your database for
> the CIA and FBI and the NSA
> Chris H: Ok, do you just want to completely turn off the voicemail feature?
> Ruben Me: no - I just don't want to you have survalience of my phone calls
> Ruben Me: turn off the translation and stop spying on my voicemails
> Chris H: I can turn off the Visual Voicemail feature, but voicemail by
> it's very nature is stored on our servers.
> Ruben Me: first, turn off the translations. I NEVER gavfe you permision
> to convert my voicemail wav files to text
> Ruben Me: I expect complete privacy on my phone line
> Chris H: Ok, that's done.
> Ruben Me: https://support.vonage.com/**euf/rightnow/optimized/**
> Ruben Me: no it is not, you are still spying on my voicemail
> Chris H: How do you figure?
> Ruben Me: you are to stop doing this
> Ruben Me: because it was in the government report from the Washington Post
> this morning
> Chris H: Vonage is listed there?
> Ruben Me: your translation software has been translated every voicemail on
> your system and systematically sent to the NSA
> Chris H: Where does it say that?
> Ruben Me: It is listed in the primary documents that I have in my hands
> right now
> Chris H: I'm on the Washington Post right now. I can't find any thing
> that says Vonage is doing that.
> Ruben Me: and the fact that you turned on the translation software without
> my permission just confirms further that your spying on my software
> Chris H: That's a feature that's enabled by default which you can turn off
> at any time.
> Ruben Me: I am looking at the source files and clearly the NSA has listed
> Chris H: Answer Title: Visual Voicemail
> Answer Link: https://support.vonage.com/**app/answers/detail/a_id/781
> Chris H: Right.
> Ruben Me: I want you to stop sending my call data to the government
> Ruben Me: so is Skype, and cablevision,TW, Prodigy, Yahoo - it is over 400
> pages of raw data
> Ruben Me: and that is just this zip code
> Chris H: Ok.
> Ruben Me: Ok now we are just getting snarky
> Ruben Me: send me a guarantee in writing that my voicemail and phone
> records are not being monitored and given to the government without my
> Chris H: I can not do that.
> Ruben Me: then find someone who can
Evan M. Inker
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Good luck ....
Opps ... I've been be tra=
nslated and digitized ....