|FROM ||Ruben Safir Secretary NYLXS
|SUBJECT ||Subject: [hangout] Re: Linux Advocacy in NYC
> I am in complete agreement with you on the power that advocacy can have
> on building market share. Have you explained in a clear and cohesive
> way, via emai, etc., how your grouphas worked with SUSE, continues to
> work with SUSE, and, most importantly, wants to help Novell transition
> into the Linux world?
Not really. This gentleman seems to be most tech support or sales, which is
fine, but he's very enterprise focused which he made clear in his email.
> Please understand the perspective that the Novell
> staff in NYC is seeing you from. Their job is all about selling.
> Selling now. It is often difficult (I say this as someone that has been
> in professional sales) to see the long term impact that participation
> activities such as yours can lead to when you are focused on that
> month's numbers and the check that is coming in to pay your rent.
I have 6 kids. I understand this completely. I'm also very sympathetic
to this. I want to sell and sell now as well.
And I want to sell SuSE and Gnome/
> need to be sold on the fact that 1) this will, indeed, lead to an
> increase in sales, and 2) that the cost of helping is not too steep to
> balance with the anticipated gains.
> If you have not done so already, craft a very clean, concise and
> descriptive letter that identifies what your organization's mission is
> and how you have gone about fulfilling it in the past. Also identify,
> in detail, what you are looking for from Novell in way of support for
> your activities. Be specific. Use numbers and any other data that
> empowers your case. The descriptive email that I have received from
> Steve Milo is a start. Deliver this letter to the contact in the NYC
> office. If it does not get you a positive response I will do the only
> thing left to me and deliver the document to my superior and ask him to
> try and find a home for the proposal at the corporate level. The only
> problem with this is that there is no set process for Novell/SUSE to
> deal with this kind of thing from the corporate level. Everything is
> handled at the local level. This would have to set a new precedent,
> which isn't going to happen without a very good proposal, no matter how
> nice it sounds.
Thanks for your help. BTW, one of the things that we looked forward to was
being partners in the teaching and promotion of the product. I've spoken to
a lot of Novel people. They don't all really understand the potential and
the capabilities of the products they have aquired. I assumed this would
be the case after the purchases, and that it would take time for this
understaning to reach the corperate culture of Novel.
I can't help but feel that Novell and SuSE can capture 40% of the
desktop in 3 years if Novel understands and competes for verticle markets
based on technology which can not be reproduced with W32 platforms.
> Good luck and let me know.
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